Before You Start
Supported BrightSign Series-5 Players
The following Series-5 BrightSign players are supported:- BrightSign LS5
- BrightSign HD5
- BrightSign XD5
- BrightSign XT5*
- BrightSign HS5 (Built-in)
Minimum Requirements
PADS4 Server Version
Before installation, ensure that your PADS4 Server is running PADS4 version 2023.2 or higher.It is recommended to complete the installation of the PADS4 Server first before configuring your BrightSign player.
BrightSign OS Version
Your BrightSign player must be running BrightSign OS 9.0.120 or later. If your BrightSign device does not meet this requirement, update the OS using one of the following methods:- BNS.cloud – A cloud-based BrightSign network management platform for remote firmware updates.
- BrightAuthor:connected – Allows firmware updates directly from your PC.
Storage Requirements
- The only supported storage device for PADS4 on BrightSign players is a microSD card.
- Ensure you have a compatible microSD card inserted before proceeding with the installation.
Generating the PADS4 Viewer for BrightSign Players
The PADS4 Viewer application for BrightSign players can be generated directly from the PADS4 Server.Steps to Generate the PADS4 Viewer
Step Two
Navigate to the PADS4 BrightSign Player Wizard using the following format:
- Replace [yourPADS4Server] with the DNS name or IP address of your PADS4 Server.
- Replace [domain] with your PADS4 domain name.
Using the PADS4 BrightSign Player Wizard
The PADS4 BrightSign Player Wizard consists of three steps:Step 1: Configure PADS4 Server
- The PADS4 Server URL will be automatically populated based on the address entered in your browser.
- Verify that the URL is correct and click Next to proceed.
Step 2: Download BrightSign Player Files
- Click the Download button to download a ZIP file containing the BrightSign Player application.
- Once the download is complete, click Next to continue.
Step 3: Extract and Deploy Files
Step Two
Insert a microSD card into your computer’s card reader.
Ensure the microSD card is empty before proceeding.
Completing the Installation on Your BrightSign Player
Once the microSD card is prepared, proceed with installation on your BrightSign player.Step Three
If the BrightSign player is already powered on, it should automatically detect and start the PADS4 Viewer application after inserting the microSD card.
Step Four - *If PADS4 Viewer does not launch automatically*
Press the Reset button on the BrightSign player to restart the device.
Finalizing Your PADS4 BrightSign Player Setup
- Upon first launch, the PADS4 Viewer on your BrightSign player will display a default name, such as:
- To assign a custom name, use the PADS4 CTRL Center to update the Viewer Name.
Supported Features and Limitations
General Features
| Feature | Description |
|---|---|
| ✅ | Automatic PADS4 Software Updates – The PADS4 Viewer will update automatically. |
| ✅ | Offline Mode – The device will continue playing scheduled presentations for 7 days if offline. |
Storage & Hardware Capabilities
| Feature | Description |
|---|---|
| ✅ | Supports microSD storage – Required for installation and operation. |
| ✅ | Supports BrightSign OS 9.0.120+ – Required for compatibility. |
| ❌ | USB storage support – Not supported. |
Data & Content Support
| Feature | Description |
|---|---|
| ✅ | Real-time Data Providers – Supports integration with external data sources. |
| ✅ | Video, Images, Text, Tables, and Interactive Elements – Supported within presentations. |
| ❌ | Flash Content, Seamless Video Playback – Not supported. |
Device Management
| Feature | Description |
|---|---|
| ✅ | Remote Management via PADS4 CTRL Center |
| ✅ | Connection State Monitoring & Alerts |
| ❌ | Reboot, Shutdown, Wake-on-LAN – Not supported. |
| ✅ | Restart Viewer, Retrieve Logs, Edit Viewer Settings |