Before You Start
Supported SharpNEC Devices
The following SharpNEC Compute Module 4 device is supported:- SharpNEC Compute Module 4 (CM4)
Minimum Requirements
PADS4 Server Version: 2023.2 or laterFirmware Version: 1.1.00 or later Ensure your device firmware meets the minimum requirements before proceeding with installation.
First-Time Setup
Before installing PADS4, you need to update the device firmware and OS image.Updating Display Firmware
Installing PADS4 OS Image
The device boots from a customized PADS4 OS image based on the Raspberry Pi Compute Module 4.Step Eleven
Once the installation is complete, remove the Micro-USB cable and move the boot mode switch upwards.
Installing PADS4 Viewer
The SharpNEC Compute Module 4 is preconfigured to run the PADS4 Installer if the PADS4 Viewer is not already installed. To install PADS4 Viewer:Adjusting PADS4 Viewer Settings
To access the PADS4 Viewer settings screen:- Connect a keyboard to the device.
- Right-click using a mouse.
Screen orientation
Server URL configuration
Network settings
Updating & Reinstalling PADS4 Viewer
PADS4 Viewer updates automatically when you update the PADS4 Server.Reinstalling PADS4 Viewer
Use the built-in PADS4 Installer if:You need to connect to a different server or domain.
You want to reset the Viewer settings. To reinstall the PADS4 Viewer:
Remote Device Connectivity
You can manage the device remotely without connecting a keyboard or mouse.1. VNC Viewer
How to connect:- Download and install VNC Viewer on your PC.
- Enter the IP address of the Compute Module 4.
2. Cockpit Server Monitoring (For Advanced Users)
Cockpit is a web-based interface for monitoring the device.Access via browser:
3. SSH (For Advanced Users)
You can connect to the device via SSH for command-line access.Supported Features & Limitations
General Features
| Feature | Description |
|---|---|
| ✅ | Automatic Software Updates – The Viewer updates automatically when the PADS4 Server is updated. |
| ✅ | Offline Mode – Plays scheduled content for 7 days while offline. |
Device Features
| Feature | Description |
|---|---|
| ✅ | Portrait Mode – Device automatically adjusts rotation. |
| ✅ | Cluster Viewer – Can be used in a cluster setup. |
| ✅ | Block Remote Control – Prevent unauthorized screen control. |
| ✅ | Turn Off Display – When no presentation is scheduled. |
Video & Content Support
| Feature | Description |
|---|---|
| ✅ | 2 Videos Per Page – Supports seamless playback. |
| ✅ | Video Rotation, Reflection, Skew, Flip – Supported. |
| ✅ | HTTP Streaming – Supported. |
| ❌ | Flash Element Support – Not supported. |
Device Management
| Feature | Description |
|---|---|
| ✅ | Remote Management via PADS4 CTRL Center |
| ✅ | Connection State Monitoring & Alerts |
| ✅ | Reboot Support – Supported. |
| ✅ | Remote Screenshot Capture |
| ❌ | Shutdown Support – Not supported. |
General Limitations
| Feature | Description |
|---|---|
| ❌ | Local File Playback – Only supports files from PADS4 Content Library. |
| ❌ | Local Proof of Play Storage – Limited to 50,000 records. |
| ❌ | PowerBI Support – Not supported. |
Final Steps
Your PADS4 Viewer is now installed and ready to use! 🎉 Check the PADS4 Server for status updates.Adjust settings via the Viewer menu.
Use remote access (VNC, Cockpit, SSH) for advanced management.

