3650Q

This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on Philips Q-line (3650Q) displays.

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1. First-Time Use

Before installation, ensure that the PADS4 Server is set up and configured properly.

The minimum PADS4 Server version required is PADS4 Foundation 2023.1.

When turning on the device for the first time, the Configuration Wizard will appear. If not, reset the device as described in 1.2 Resetting the Device.

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1.1 Configuring the Device

1. Step One

   On the Welcome Screen, select your preferred language and click Start.

2. Step Two

   On the Security Settings screen, ensure SICP Network Port is enabled. (Other settings can be enabled or disabled as required.)

3. Step Three

   On the Network Settings screen, select and configure the network type.

4. Step Four

   On the Signage Display Settings screen, press Skip.

5. Step Five

   On the Clone Media Files screen, press Skip.

6. Step Six

   Press Finish to complete the setup.

The device will display CMND & Deploy, an app supplied by Philips. No configuration is required for this app.

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1.2 Resetting the Device

If the device was previously used, perform a factory reset to clear storage and prevent software conflicts.

1. Step One

   Open the Android Menu by pressing Home, followed by 1 8 8 8 on the Philips remote control.

2. Step Two

   Open Settings.

3. Step Three

   Select System Tools → Factory Reset.

4. Step Four

   Click on Factory Reset and confirm by pressing OK.

After resetting, the Welcome Screen will appear. Follow the steps in 1.1 Configuring the Device.

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2. Installing PADS4 Viewer

Follow these steps to install the PADS4 Viewer on Philips Q-line (3650Q).

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2.1 Checking Device Firmware

Ensure the correct firmware version is installed for full PADS4 Viewer functionality.

1. Step One

   Open the Android Menu by pressing Home 1 8 8 8.

2. Step Two

   Open Settings.

3. Step Three

   Select About.

4. Step Four

   Ensure the Build Number is FB01.18 (required for PADS4).

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2.2 Updating Device Firmware

To update the firmware, follow the Philips instructions:

📌 Download firmware + instructions from:
🔗 PPDS Philips Download Center

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2.3 Installing PADS4Philips from USB Stick

The PADS4Philips.apk file can be found on the PADS4 Server in:

C:\Program Files\PADS4\Foundation\Apps  

Alternatively, download the latest version from this link and place it in the apps directory on the PADS4 Server.

Installation Steps

1. Step One

   Copy the PADS4Philips.apk file onto a USB stick.

2. Step Two

   Insert the USB stick into the Philips Q-line device.

3. Step Three

   Open the Android Menu by pressing Home 1 8 8 8.

4. Step Four

   Select Apps → File Manager.

5. Step Five

   Open mnt → usb_storage and select PADS4Philips.apk.

6. Step Six

   Select Install and then Open the app.

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3. Supported Features & Limitations

Feature	Description
✅	Automatic Software Updates – PADS4 Viewer updates automatically.
✅	Offline Mode – Device continues running presentations for 7 days while offline.
✅	Supports HTTP & HTTPS
✅	Maximum 1 Video per Page
❌	Video Rotation, Seamless Videos, Reflection, Skew, Flip – Not supported.
✅	Streaming Support – HTTP.
✅	Cluster Viewer Mode – Supported.
✅	Interactive Button, Text, Scrolling Text, Image, Table
✅	PowerPoint & PDF Elements – (PowerPoint requires installation on PADS4 Server).
✅	Remote Device Management – Controlled via PADS4 Agent.
✅	Wake-on-LAN – Remotely start the device.
❌	Turn Off Display – Not supported.

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4. Troubleshooting

Problem	Solution
Block Remote Control, Turn Off Display, Shutdown Commands Not Working	Ensure SICP over Network is enabled and hosted on port 5000.
Viewer does not start in full screen	Check firmware version and update if necessary.
Device fails to connect over Ethernet	Updating the firmware may resolve this issue.
Navigation bar remains visible	Firmware update required.
Viewer repeatedly asks for content storage permission	Check if correct firmware version is installed.