APPC R23 series Android 12

This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on ProDVX APPC-R23 series devices running Android 12.

Compatible Devices:

• APPC-10SLB (R23-7501)
• APPC-10SLBN (R23-7581)
• APPC-10SLBNW (R23-7591)
• APPC-10XP (R23-7221)
• APPC-10XPC (R23-7241)
• APPC-10XPL (R23-7261)
• APPC-10XPLN (R23-7281)
• APPC-10XPLNW (R23-7291)
• APPC-7XPL (R23-7261)
• APPC-7XPLN (R23-7281)
• APPC-12XP (R23-7222)
• APPC-13XP (R23-7222)

Minimum PADS4 Version Required: 2024.1

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1. Before You Start

1.1 Resetting the Device

If the device was previously used, perform a factory reset to free up storage and prevent software conflicts.

1. Step One

   Open Android Settings.

2. Step Two

   Click on System.

3. Step Three

   Click on Reset options.

4. Step Four

   Select Erase all data (factory reset).

5. Step Five

   Click ERASE ALL DATA.

6. Step Six

   Confirm by clicking ERASE ALL DATA again.

Factory resetting deletes all data. Ensure you back up important files before proceeding.

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1.2 Ensure PADS4 Server is Installed

During installation, you must specify the PADS4 Server location. It is recommended to install and configure the PADS4 Server before setting up the device.

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1.3 Ensure the ProDVX API is Installed

The ProDVX API is required for PADS4 Viewer to function on ProDVX APPC-R23 devices.

Check if the ProDVX API is Running

1. Step One

   Look for the PA icon in the Android status bar.

2. Step Two

   If the icon is missing, drag down the status bar and check notifications.

3. Step Three

   Look for a notification stating “ProDVX API (AOSP) is running.”

4. Step Four

   If the API is not installed, download it from here and install it before proceeding.

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1.4 ProDVX API Token

PADS4 uses a default API token for ProDVX API authentication.

Replace the Default Token (If Needed)

If you have a custom API token, follow these steps:

1. Step One

   Navigate to C:\Program Files\PADS4\Foundation\Apps on the PADS4 Server.

2. Step Two

   Locate the file prodvx-api-token.txt.

3. Step Three

   Open the file and replace the existing token with your custom API token.

4. Step Four

   Save the file.

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2. Installing PADS4 Viewer

2.1 Download the PADS4 Viewer

You can download the PADS4 Viewer from:

PADS4 Server:

https://[yourPADS4Server]/[domain]/apps

(Replace [yourPADS4Server] with your server's IP or name, and [domain] with your PADS4 domain – default is PADS4.)

Github: Download Latest PADS4ProDVXv2 APK

Important: If you download a newer version, also place it in the apps directory on the PADS4 Server. Otherwise, the server will install the older version when the device connects.

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2.2 Install the PADS4 Viewer

1. Step One

   Copy the PADS4ProDVXv2.apk to a USB stick.

2. Step Two

   Insert the USB stick into the ProDVX device.

3. Step Three

   Open the Explorer app on the device.

4. Step Four

   Click USB and locate PADS4ProDVXv2.apk.

5. Step Five

   Click CONTINUE when prompted.

6. Step Six

   Click INSTALL when prompted.

7. Step Seven

   Wait for installation to complete, then click DONE.

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2.3 Set PADS4 Viewer to Start Automatically

Use either:

ProDVX ProMGR software (Contact ProDVX for details)
Android device settings (Follow steps below)

Enable Auto-Start in Android Settings

1. Step One

   Open Android Settings.

2. Step Two

   Navigate to System Settings → Digital Signage Options.

3. Step Three

   Select Auto Start Application.

4. Step Four

   Click Start App, then select PADS4ProDVXv2.

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3. Configure PADS4 Viewer

3.1 Set PADS4 Server Connection

Format:

<protocol>://<host>:<port>/<hostpath>/

Example:

https://mydomain.pads365.com/pads4/

Steps to Connect to PADS4 Server

1. Step One

   Enter the PADS4 Server Address.

2. Step Two

   (Optional) Enter a custom Viewer Name.

3. Step Three

   Click Start.

4. Step Four

   Grant access permissions to photos, media, and files.

5. Step Five

   The PADS4 Viewer will download and start automatically.

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4. Adjusting & Updating PADS4 Viewer

4.1 Adjust Viewer Settings

To open the options screen:

Hold the left mouse button or touch the screen for 3 seconds.
Click Launcher Settings to return to PADS4ProDVXv2 app.

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4.2 Updating PADS4 Viewer & PADS4ProDVXv2

If you update the PADS4 Server, both PADS4 Viewer and PADS4ProDVXv2 will automatically update to the latest version.