APPC series RK3288 Android 8.1

This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on ProDVX APPC-Series (RK3288) devices running Android 8.1.

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Before You Start

Supported ProDVX APPC-Series Devices

The following ProDVX APPC-Series (RK3288) devices are supported:

• APPC-7XPL
• APPC-7XPLN
• APPC-10X
• APPC-10XP
• APPC-10XPL
• APPC-10XPLN
• APPC-10SLB (Requires 10X Firmware)
• APPC-10SLBN
• APPC-15XP
• APPC-22X
• APPC-22XP
• APPC-24
• APPC-27X

Note:
An Android 9 upgrade is available for most of these devices. Contact your reseller for availability.

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Minimum PADS4 Requirements

PADS4 Server Version: 2021.2 or later

Android Version: 8.1.0

Firmware Requirements:

Device	Kernel	Android Version	Firmware Version
APPC-10X-Series	4.4.132	8.1.0	APPC-10X-Series.AP6255_NL.PRODVX.KD101N9_40NA_A45.V1.1_1.11.12x.20220315
APPC-10XN-Series	4.4.132	8.1.0	APPC-10XN-Series.AP6255_NL.PRODVX.KD101N9_40NA_A45.PN553.V1.1_1.11.12k.20211028
APPC-7XPL	4.4.103	8.1.0	APPC-7XPL.ProDVX.LVDS-1024x600.PN553.HW-V0.0B.SW-V2.01.09k.20210602

Firmware updates can be requested from your ProDVX dealer.

Important:
By default, network settings are disabled on the device. Before installation, go to Android Settings and ensure Wi-Fi or Ethernet is enabled.

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Resetting the Device (Recommended)

If the device was used before, perform a factory reset to clear storage and prevent software conflicts.

1. Step One

   Open Android Settings.

2. Step Two

   Navigate to System → Reset Options.

3. Step Three

   Select Erase all data (Factory Reset).

4. Step Four

   Click Reset Tablet and confirm by selecting Erase Everything.

5. Step Five

   The device will restart automatically after the reset.

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Installing PADS4 Viewer

Follow these steps to install PADS4 Viewer on your ProDVX APPC-Series device.

Step 1: Download and Transfer PADS4 Viewer APK

Download Locations:

PADS4 Server Directory:

C:\Program Files\PADS4\Clients\Apps

Official Download Link:
Download PADS4ProDVX APK

Transfer to USB Stick:

1. Step One

   Copy the PADS4ProDVX.apk file to a USB stick.

2. Step Two

   Insert the USB stick into the ProDVX APPC-Series device.

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Step 2: Install PADS4 Viewer APK

1. Step One

   Open the APK Installer App on the device (Allow access to external storage if prompted).

2. Step Two

   Select Install and browse the USB for PADS4ProDVX.apk.

3. Step Three

   Click on the APK file to start installation.

4. Step Four

   If prompted, enable Allow Install from Unknown Sources and then retry installation.

5. Step Five

   Click Install, then Open when the installation is complete.

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Configuring PADS4 Viewer

Step 1: Validate Date & Time Configuration

Incorrect date and time settings can cause certificate errors and connection issues.

1. Step One

   Open PADS4ProDVX and go to System Settings.

2. Step Two

   Navigate to Date & Time.

3. Step Three

   Configure correct date & time, or enable Auto Sync Date & Time if supported.

4. Step Four

   Return to the PADS4ProDVX Launcher.

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Step 2: Connect to PADS4 Server

Format:

<protocol>://<host>:<port>/<domain>/

Example:

https://example.pads365.com/pads4

1. Step One

   Open PADS4ProDVX and enter the PADS4 Server Address.

2. Step Two

   (Optional) Enter a custom Viewer Name.

3. Step Three

   Click Start to connect.

4. Step Four

   If the Android System WebView is outdated, it will automatically update.

5. Step Five

   Once updated, the PADS4 Viewer will restart. Press Start again.

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Updating PADS4 Viewer

After installation, PADS4 Viewer will automatically update when the PADS4 Server is updated.

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Supported Features & Limitations

General Features

Feature	Description
✅	Automatic PADS4 Software Updates
✅	Offline Mode (Plays scheduled content for 7 days)
✅	Supports HTTP & HTTPS Protocols

Device Capabilities

Feature	Description
✅	Portrait Mode (Automatically adjusts)
✅	Turn off Display (Backlight Off when No Presentation)
✅	Volume Level Control
❌	Wake-on-LAN Not Supported
❌	Remote Shutdown Not Supported

Content Support

Feature	Description
✅	JPG, PNG, BMP, GIF Image Support
✅	Video (Max 1 per page, Landscape Mode Only)
❌	Seamless Video Playback Not Supported
❌	Video Rotation Not Supported
✅	Scrolling Text, Tables, Formatted Text Supported
✅	PowerPoint (Requires PADS4 Server Installation)
❌	Flash Content, Interactive Data Sorting Not Supported

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Troubleshooting

Issue: Video transition effects not working
Solution: Device hardware limitations

Issue: Device fails to connect to the network
Solution: Ensure Wi-Fi or Ethernet is enabled

Issue: PADS4 Viewer restarts frequently
Solution: Check PADS4 Server connection and WebView updates