IPPC Series Windows

Installing PADS4 Viewer on ProDVX IPPC-Series (Windows)

This guide provides step-by-step instructions for installing and configuring PADS4 Viewer on ProDVX IPPC-Series computers running Windows 10 or Windows 11.

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Before You Start

Supported ProDVX IPPC-Series Devices

The following ProDVX IPPC-Series computers are supported:

• IPPC-10SLB (R24-6701)
• IPPC-15-6000 (R22-6000)
• IPPC-22-6000 (R22-6000)
• IPPC-22-6200 (R22-6000)
• IPPC-24-6000 (R24-6000)
• IPPC-32-6000 (R24-6000)
• IPPC-10SLB (Intel Atom x5-Z8350)

PADS4 Viewer is compatible with Windows 10 and Windows 11.

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Minimum Requirements

PADS4 Server Version

Ensure that your PADS4 Server is running PADS4 version 2024.1 or later.

It is recommended to complete the installation of the PADS4 Server first before configuring your ProDVX IPPC-Series device.

Windows Version

Your ProDVX IPPC-Series computer must be running:
Windows 10 (64-bit) or Windows 11 (64-bit)

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Installing PADS4 Viewer

Follow these steps to install PADS4 Viewer on your ProDVX IPPC-Series device.

Step 1: Download the PADS4 Installer

You can download the PADS4 installation package from:

PADS4 Server Directory:

C:\Program Files\PADS4\Clients\Apps

Official Download Link:
Installing PADS4 on Windows (Refer to the official installation article for Windows.)

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Step 2: Install PADS4 Viewer

Installation Steps

1. Step One

   Download the PADS4 Windows Installer from the PADS4 Server or the official link provided.

2. Step Two

   Open the installer (.exe) file.

3. Step Three

   Follow the on-screen instructions in the PADS4 Setup Wizard.

4. Step Four

   Choose the installation directory (default is C:\Program Files\PADS4).

5. Step Five

   Click Install and wait for the process to complete.

6. Step Six

   Once installation is complete, click Finish.

If prompted, restart your device after installation.

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Configuring PADS4 Viewer

Step 1: Set PADS4 Viewer to Start Automatically

To ensure PADS4 Viewer starts automatically on boot:

1. Step One

   Open Windows Settings → Apps.

2. Step Two

   Navigate to Startup Apps.

3. Step Three

   Find PADS4 Viewer and toggle it ON.

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Step 2: Connect to the PADS4 Server

Format:

<protocol>://<host>:<port>/<domain>/

Example:

https://example.pads365.com/pads4

Steps to Connect to PADS4 Server

1. Step One

   Launch PADS4 Viewer on your ProDVX device.

2. Step Two

   Enter the PADS4 Server Address.

3. Step Three

   (Optional) Enter a custom Viewer Name.

4. Step Four

   Press Start to connect.

5. Step Five

   If required, allow PADS4 Viewer to access the network and system settings.

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Finalizing PADS4 Viewer Setup

Once connected, configure PADS4 Viewer settings using the PADS4 CTRL Center:

• ✅ Enable automatic updates
• ✅ Configure network settings
• ✅ Adjust screen resolution and orientation
• ✅ Block remote control access (if required)

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Supported Features & Limitations

General Features

Feature	Description
✅	Automatic PADS4 Software Updates – The PADS4 Viewer will update automatically.
✅	Offline Mode – The device will continue playing scheduled presentations for 7 days if offline.

Windows Compatibility

Feature	Description
✅	Supports Windows 10 & 11 (64-bit)
❌	Windows 7, 8.1 not supported

Data & Content Support

Feature	Description
✅	Real-time Data Providers – Supports integration with external data sources.
✅	Video, Images, Text, Tables, and Interactive Elements – Supported.
❌	Flash Content, Seamless Video Playback – Not supported.

Device Management

Feature	Description
✅	Remote Management via PADS4 CTRL Center
✅	Connection State Monitoring & Alerts
✅	Restart Viewer, Retrieve Logs, Edit Viewer Settings
❌	Wake-on-LAN, Remote Shutdown – Not supported.

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Troubleshooting

If you experience issues with PADS4 Viewer installation or connection, ensure:

✔ PADS4 Server is running and reachable
✔ Network connection is active
✔ Windows firewall is not blocking PADS4
✔ Correct PADS4 Server URL is entered

For more detailed troubleshooting, refer to the PADS4 Windows Installation Guide.